1. What Are Cookies?
Cookies are small files or similar identifiers stored on a device when you visit a website. Similar technologies can include pixels, local storage, tags, and device identifiers.
2. How We Use Them
- Essential technologies: used to provide core functionality, security, authentication, and preferences in the Shopfluence app and on this website.
- Live chat: the Tawk.to chat widget on this website sets cookies so that a conversation stays attached to your browser between pages and visits.
- Analytics (app only): inside the Shopfluence dashboard we use Google Analytics and Microsoft Clarity to understand how merchants use the product. This marketing website does not run analytics cookies.
- Storefront player: when a merchant installs Shopfluence on their store, the player sets first-party cookies and local storage on that storefront to recognise a viewing session and attribute orders to videos. These are set on the merchant’s domain and are described in the merchant’s own policies.
3. Third-Party Technologies
This website uses Google Fonts to load typefaces and Tawk.to for live chat. Those providers may process technical information according to their own policies.
4. Your Choices
You can control or delete cookies through your browser settings. Some essential technologies may be necessary for the website or app to function correctly. Where applicable law requires consent for non-essential technologies, we will seek consent before placing or accessing them.
5. Changes
We may update this Cookie Policy as our technology stack changes. The latest version will always be published on this page.
6. Contact
Cookie and privacy questionshello@getshopfluence.com